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How to Prepare and Submit Artwork & Promotional Printing

With Aushen, all you need to do is select an item, submit your artwork, and request a quote.

Check out our catalogue for custom cap designs, personalised promotional pens, umbrellas, keyrings, and more.

Submitting Your Artwork

Our preferred format for most promotional printing products is an Adobe Illustrator compatible format. Aushen accepts .ai, .eps, .tiff, and .jpeg file types.

If you want to use a Photoshop file for promotional clothing, please save the file as CMYK in .tiff or EPS format. Include all Photoshop images with Illustrator files and Quark.

Understanding Encapsulated Postscript Files

This is the recommended format for the majority of promotional printing processes. Fonts and logos should be converted to vector curves or outlines prior to submission. Adobe Illustrator and Corel Draw & Freehand are two popular programs that can create EPS files.

Printing and Embroidery

We accept jpeg files for embroidery jobs. We can perform embroidery on soft material items, such as custom caps, sports bags and most forms of promotional clothing.

Choosing the Right Product

Make sure you choose a product that will be compatible with your logo. If you want custom cap products, for instance, then make sure the logo file you submit is compatible with plastisol printing, embroidery, or screen printing.

For personalised promotional pens, prepare your artwork so that it is compatible with either pad printing or laser engraving.


If you’re unsure on how to submit your artwork for promotional printing, call Aushen at (02) 9667 1888 or contact us online.